TARIQ , Samra; KHAN, Arsala Marium; KHAN, Sanan Waheed; CHENG, Julian Ming-Sung. Customer Reactions to Emotional Labor: Moderating Role of Human Resource Practices between Emotional Labor and Customer Outcomes. Contemporary Management Research, [S. l.], v. 21, n. 2, p. 161–197, 2025. DOI: 10.7903/cmr.24435. Disponível em: https://cmr-journal.org/article/view/24435. Acesso em: 20 dec. 2025.