CHANG, Hui-Chen; TSAI, Yi-Ching; HSU, Sheng-Yuan. The Effects of Relationship-Destroying Factors on Customer Relationships: Relationship Recovery as the Moderator. Contemporary Management Research, [S. l.], v. 9, n. 4, 2013. DOI: 10.7903/cmr.11261. Disponível em: https://cmr-journal.org/article/view/11261. Acesso em: 23 nov. 2024.