CHO, Y. K.; SUTTON, C. L.; TASKIN, N. Positive Relationships between Service Performance and Social Media Use in Internet Retailing: Does Information Symmetry Matter? . Contemporary Management Research, [S. l.], v. 19, n. 3, p. 207–233, 2023. DOI: 10.7903/cmr.22963. Disponível em: https://cmr-journal.org/article/view/22963. Acesso em: 26 may. 2024.