Shahab, Muhammad Hamza, Ezlika M. Ghazali, and Mozard Mohtar. “A Systematic Literature Review and Future Research Agenda for the Gratification Discrepancies Approach”. Contemporary Management Research 18, no. 1 (March 31, 2022): 1–33. Accessed November 21, 2024. https://cmr-journal.org/article/view/21583.