Vol. 7 No. 2 (2011)

Published: 2011-06-30

Effectiveness of Customer Relationship Management on Customer Satisfaction in the Commercial Banks of Taiwan

Kok Wei Khong, Hui I Yao
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Relationship Marketing Perspective on Salespersons’ Transformational Leadership Behavior Effect

Nalin Abeysekera, J.A.S.K. Jayakody
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The Effect of Internet Channels on the Market Value: AR and EVA Perspectives

Hung-Jen Tu, Jia-Jeng Hou
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Human-Related Problems in Information Security in Thai Cross-Cultural Environments

Tatsuo Asai, Suchinthi Fernando
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