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• The Relationship between Drivers and Their Impact on Relationship Value

  Hui-Chen Chang, Lin-Ju Cheng, Yen-Tsung Shih

  2013-06-30

  DOI: https://doi.org/10.7903/cmr.11088

• A Study on Traveler Expectation, Motivation and Attitude

  Macy Mei Chi Wong, Ronnie Cheung, Calvin Wan

  2013-06-30

  DOI: https://doi.org/10.7903/cmr.11023

• The Effects of Relationship-Destroying Factors on Customer Relationships: Relationship Recovery as the Moderator

  Hui-Chen Chang, Yi-Ching Tsai, Sheng-Yuan Hsu

  2013-12-09

  DOI: https://doi.org/10.7903/cmr.11261

• The Varying Influences of Positive Emotions on Consumption Motivation

  Saran Wanglee

  2013-06-30

  DOI: https://doi.org/10.7903/cmr.10987

• Understanding the Value Drivers for Intermediaries: An Exploratory Study in the Heating Industry

  Ivan Russo, Ilenia Confente, Ayman Omar

  2013-05-20

  DOI: https://doi.org/10.7903/cmr.11063

• Measuring Service Quality in the Banking Industry: A Hong Kong Based Study

  Mei Mei Lau, Ronnie Cheung, Aris Y. C. Lam, Yuen Ting Chu

  2013-09-30

  DOI: https://doi.org/10.7903/cmr.11060

• User-Generated Brands and Social Media: Couchsurfing and AirBnb

  Natalia Yannopoulou, Mona Moufahim, Xuemei Bian

  2013-03-31

  DOI: https://doi.org/10.7903/cmr.11116

• Examining How Environmental Concern Affects Purchase Intention: Mediating Role of Perceived Trust and Moderating Role of Perceived Risk

  Man Lung Jonathan Kwok, Mei-Chi Macy Wong, Mei Mei Lau

  2015-04-15

  DOI: https://doi.org/10.7903/cmr.13845

• Two-Level Model of Assessing Customer Satisfaction and Loyalty

  Lukasz Skowron, Marcin Gasior

  2014-09-22

  DOI: https://doi.org/10.7903/cmr.12366

• Learning of Immigrant Entrepreneurs: Local Tacit Business Knowledge

  Karen Y. Wang, Chanida Kitvorametha, Yue Wang

  2014-03-31

  DOI: https://doi.org/10.7903/cmr.10595

• Mean and Variability Effects in Decision Framing

  Luke Greenacre

  2016-09-18

  DOI: https://doi.org/10.7903/cmr.15017

• Using Big Data and Text Analytics to Understand How Customer Experiences Posted on Yelp.com Impact the Hospitality Industry

  Pei-Ju Lucy Ting, Szu-Ling Chen, Hsiang Chen, Wen-Chang Fang

  2017-06-30

  DOI: https://doi.org/10.7903/cmr.17730

• Sex and Sexism in Australian Alcohol Advertising: (Why) Are Women More Offended than Men?

  Sandra C. Jones, Amanda Reid

  2011-11-14

  DOI: https://doi.org/10.7903/cmr.9567

• Competency Requirements for Effective Job Performance in Thai Public Sector

  Vichita Vathanophas

  45

  2006-12-27

  DOI: https://doi.org/10.7903/cmr.49

• Cultural Adaptability and Organizational Change: A Case Study of a Social Service Organization in Hong Kong

  Paul Lester Nesbit, Elman Lam

  2014-12-03

  DOI: https://doi.org/10.7903/cmr.12186

• Do Visual and Haptic Cues Affect Taste?

  Fang-Ping Chen, Hsiang Chen, Hsiao-Chi Hou, Wenchang Fang

  25-51

  2019-03-27

  DOI: https://doi.org/10.7903/cmr.18814

• Identifying Important Spectator Motives for Game Attendance in Taiwanese Professional Baseball Industry

  Chih-I James Chien, Stephen D. Ross

  2013-06-30

  DOI: https://doi.org/10.7903/cmr.8413

• Psychological Contract Breach: Consequences of Unkept Promises of Permanent Employment

  Ezaz Ahmed, Brian D’Netto, John Chelliah, Erich Fein

  2016-06-29

  DOI: https://doi.org/10.7903/cmr.13914

• Service Recovery in The Australian Banking Industry

  Fredy Valenzuela, Ray Cooksey, Lalith Chandralal, Rumman Hassan

  2013-12-31

  DOI: https://doi.org/10.7903/cmr.11370

• Entrepreneurial Tenacity and Self-Efficacy Effects on Persisting Across Industry Contexts

  James Robert Van Scotter, II, Swapnil Garg

  147-173

  2020-01-02

  DOI: https://doi.org/10.7903/cmr.19501

• Determinants and Consequences of Cooperation in International Strategic Distribution Channel Alliances

  Rajiv Mehta, Takao Ito, Jolanta Mazur, Rolph E. Anderson

  2013-12-05

  DOI: https://doi.org/10.7903/cmr.11072

• Does A Long-Term and Active Customer of A Current Savings Account Have A High Lifetime Value?

  Chun-Qing Li, Weverbergh Marcel, Ting Gao

  2012-09-25

  DOI: https://doi.org/10.7903/cmr.11049

• Determinants of Subcontracting in Lao Garment Industry

  Xayphone KONGMANILA, Yoshi TAKAHASHI

  2009-09-15

  DOI: https://doi.org/10.7903/cmr.2761

• Memorable Tourism Experiences: Scale Development

  Lalith Chandralal, Fredy-Roberto Valenzuela

  2015-08-27

  DOI: https://doi.org/10.7903/cmr.13822

• Social Media Presence and Organizational Performance: An Empirical Study on Companies’ Presence on Twitter

  Nivo Ravaonorohanta, Michel Sayumwe

  123-144

  2020-07-31

  DOI: https://doi.org/10.7903/cmr.20095