Vol. 7 No. 2 (2011)

Published: 2011-06-30

  • Effectiveness of Customer Relationship Management on Customer Satisfaction in the Commercial Banks of Taiwan

    Kok Wei Khong, Hui I Yao
    DOI: https://doi.org/10.7903/cmr.6328

  • Relationship Marketing Perspective on Salespersons’ Transformational Leadership Behavior Effect

    Nalin Abeysekera, J.A.S.K. Jayakody
    DOI: https://doi.org/10.7903/cmr.3602

  • The Effect of Internet Channels on the Market Value: AR and EVA Perspectives

    Hung-Jen Tu, Jia-Jeng Hou
    DOI: https://doi.org/10.7903/cmr.2760

  • Human-Related Problems in Information Security in Thai Cross-Cultural Environments

    Tatsuo Asai, Suchinthi Fernando
    DOI: https://doi.org/10.7903/cmr.6191