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Found 319 items.
Customer Reactions to Emotional Labor: Moderating Role of Human Resource Practices between Emotional Labor and Customer Outcomes
Samra Tariq, Arsala Marium Khan, Sanan Waheed Khan, Julian Ming-Sung Cheng
161-197
2025-12-20
DOI:
https://doi.org/10.7903/cmr.24435
Examining the Relationship Model of Positive Antecedents of Employee Performance in MSMEs
Dorothea Wahyu Ariani
235-253
2025-12-30
DOI:
https://doi.org/10.7903/cmr.24073
Transformative Paths to Economic Growth Through Circular Supply Chain Enablers and Environmental Initiatives - A Structural Equation Modeling Perspective
Fatima Zahra Fatih, Sadia Abbassy, Fajar B. Hirawan
99-125
2025-12-20
DOI:
https://doi.org/10.7903/cmr.24033
The Roles Directive Leadership and Continuance Commitment in Improving Innovative Behavior For Business Sustainability
Ahmad Azmy, Iyus Wiadi, Handi Risza
199-234
2025-12-30
DOI:
https://doi.org/10.7903/cmr.23997
Investigating the Impacts of Place Atmosphere on Place Attachment and Loyalty: The Mediation Effects of Place Image
Yu-Ling Chang, Chih-Yung Wang, Yu-Hsuan Peng
121-135
2024-12-22
DOI:
https://doi.org/10.7903/cmr.23923
Examining the Impact of Influencer Attributes on Consumer Trust and Purchase Intention: A PLS Path Modeling Approach
Abdelmounaim Kerkri, Mohamed Amine Madani, Dani Mohamed, Yahya Mdarhri
127-159
2025-12-20
DOI:
https://doi.org/10.7903/cmr.23860
Brand Anthropomorphism: A Bibliometric Analysis
Phuong Nhi Nguyen Pham, Quang-An Ha, Thanh Trang Bui
53-98
2025-11-29
DOI:
https://doi.org/10.7903/cmr.23803
Factors Influencing FinTech Continuous Use: Systematic Literature Review and Expert Validation
Maina Geidam Mohammeda, Rohail Hassan
137-175
2024-12-29
DOI:
https://doi.org/10.7903/cmr.23599
Consumer Happiness Toward Celebrity Endorsement: Attitude Toward the Brands
Paula Rodrigues, Ana Sousa, Anna Boechat, Ana Pinto Borges
27-51
2025-11-29
DOI:
https://doi.org/10.7903/cmr.23592
Exploring and Clustering the Influence of Social Media Influencers
Chih-Chien Wang, Prof., Shu-Chen Chang, Dr., Chi Heng Lu
25-45
2024-09-29
DOI:
https://doi.org/10.7903/cmr.23537
Exploring the Landscape of Islamic Management Research Through Bibliometric Analysis: Insights and Implications
Muhamad Subhi Apriantoro, Ilham Widhi Susanto
47-73
2024-10-03
DOI:
https://doi.org/10.7903/cmr.23460
The impact of transformational leadership on lean soft practices implementation: evidence from Jordanian service organisations
Lubna Baqleh, Shaker Aladwan, Tamara Al-Yakoub
1-25
2025-11-29
DOI:
https://doi.org/10.7903/cmr.23456
The Rising and Fall of Mobile Phone Enterprises: Patent-Based Competitive Advantage Analysis
Yann-Jy Yang
133-163
2023-09-13
DOI:
https://doi.org/10.7903/cmr.23409
Consumer Engagement with Retail Businesses: A Systematic Literature Review and Future Agendas
Pankaj Thakur, Kapil Kathuria, Nisha Kumari
75-119
2024-12-22
DOI:
https://doi.org/10.7903/cmr.23408
From Consumer's Attitude towards Online Purchase Decision: Influence of Friends and Reference Groups
PATRICIA PILAR ZIRENA-BEJARANO, ELBIA MYREYLE CHAVEZ ZIRENA
1-24
2024-09-29
DOI:
https://doi.org/10.7903/cmr.23109
Designing Instagram Advertisement Content
What Design Elements Influence Customer Attitude and Purchase Behavior?
Muhamad Abdilah Ramdani, Prawira Fajarindra Belgiawan
1-26
2023-03-04
DOI:
https://doi.org/10.7903/cmr.23023
Positive Relationships between Service Performance and Social Media Use in Internet Retailing
Does Information Symmetry Matter?
Yun Kyung Cho, Cynthia L Sutton, Nazim Taskin
207-233
2023-10-10
DOI:
https://doi.org/10.7903/cmr.22963
Impact of Perceived Organizational Support on Constructive Deviance among Frontline Employees in Commercial Banks
Do Organizational Identification and Psychological Safety Matter?
Henry Samuel Edosomwan, Tochukwu Matthew Oguegbe, Chiamaka Ogechukwu Joe-Akunne, Nnaemeka Ezeh Leonard
175-206
2023-10-10
Factors Influencing Green Purchase Behavior: Price Sensitivity, Perceived Risk, and Attitude towards Green Products
Alireza Sheikh, Mahdi Mirzaei, Bahareh Ahmadinejad
153-174
2023-10-10
DOI:
https://doi.org/10.7903/cmr.22824
The Acceptance of Smart Home Technologies
A Literature Review of Benefits and Barriers Perceived by Users
Débora Rosa Nascimento, Diego Castro Fettermann
107-129
2023-09-04
DOI:
https://doi.org/10.7903/cmr.22539
Digital Marketing
A Scientometric Review
Khairul Hafezad Abdullah, Rometdo Muzawi, Novri Gazali, Fadzli Shah Abd Aziz, Associate Prof.
55-79
2023-09-02
DOI:
https://doi.org/10.7903/cmr.22344
Examining information infrastructure
A Framework for Public and Private Investments in Intelligent Transportation Systems to Support Supply Chain Performance and Community Livability & Safety
Sarah Elizabeth Sengupta, Johnson Whitney Richard
131-151
2023-09-11
I Want to Quit! Exploring Determinants of Turnover Intention among Employees of Microfinance Institutions
Kotha Saritha, T. Sunitha
165-197
2023-02-27
DOI:
https://doi.org/10.7903/cmr.22157
The Role of Community Engagement and Entrepreneurship in the Sustainability Performance of Social Ventures in South Korea
Heewon Kim, Mary Kiura, Rebecca Leach, Hee Jung Cho
81-105
2023-09-04
DOI:
https://doi.org/10.7903/cmr.22107
Breaking Mirror for the Customers: The Demand-Side Contingencies of the Mirroring Hypothesis
Ezekiel M Leo
35-65
2022-03-31
DOI:
https://doi.org/10.7903/cmr.22010
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