Examining information infrastructure

A Framework for Public and Private Investments in Intelligent Transportation Systems to Support Supply Chain Performance and Community Livability & Safety

Authors

  • Sarah Elizabeth Sengupta Saint Cloud State University
  • Johnson Whitney Richard St. Cloud State University

Keywords:

Intelligent transportation systems, ITS, Supply chain performance, Community livability and safety, Shared value models, Theory of complementarity, Business intelligience

Abstract

Freight movements and deliveries into dense urban US regions challenge businesses and governments working within constrained resources to meet customer and societal needs. We examine the relationship between public and private investments in intelligent transportation systems (ITS) as complementary drivers to improve supply chain performance (SCP) and community livability and safety (CL&S). A research framework drawn on precepts from complementarity theory combined with business intelligence and shared value is developed. We propose five key propositions and provide a taxonomy of ITS benefits mapped to SCP and CL&S based on our literature review and industry interviews. Our conceptual study results suggest that increased information sharing provided by ITS infrastructure can contribute to the public and private realms by creating synergy. The study informs managers from a practical perspective regarding the shared value model synergies evident from ITS investment decisions. We discuss theoretical and managerial contributions, study limitations, and directions for future research.

Author Biographies

Sarah Elizabeth Sengupta, Saint Cloud State University

Dr. Sarah Elizabeth Sengupta (Corresponding author) has over ten years of experience in transportation research. She has been PI, Co-I, or participated in over 20 transportation-related national and regional sponsored research projects. Sarah is proficient in combining unique data sets from multiple sources for analysis. She developed expertise in applications of technology use in transportation particularly related to impacts of public policy on IT investment decisions in the heavily regulated industry. She serves on supply chain-related advisory and executive boards. She teaches OM and SCM courses at the MBA and undergraduate levels in the Herberger Business School at St. Cloud State University.

Johnson Whitney Richard, St. Cloud State University

Prof. Whitney Richard Johnson has over thirty years of experience in government legal, regulatory and policy matters. He has published three books and numerous articles on working with government laws and administrative guidance. He served on an advisory board to the IRS for public policy. He teaches at the undergraduate and MBA levels in the Herberger Business School at St. Cloud State University as a tenured professor. Mr. Johnson has an undergraduate degree in Finance from the University of Wisconsin at Madison and a law degree from the University of Minnesota.

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Published

2023-09-11

How to Cite

Sengupta, S. E., & Whitney Richard, J. (2023). Examining information infrastructure: A Framework for Public and Private Investments in Intelligent Transportation Systems to Support Supply Chain Performance and Community Livability & Safety. Contemporary Management Research, 19(2), 131–151. Retrieved from https://cmr-journal.org/article/view/22263

Issue

Section

Corporate social responsibility and business ethic