Vol. 1 No. 1 (2005)

Published: 2006-03-16

Consumer Complaining Behavior: The Case of a South American Country, Chile

Fredy Valenzuela, David Pearson, Roger Epworth, Orlando Llanos, Sonia Vilches

3-12
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Internet-Enabled Mobile Handheld Devices for Mobile Commerce

Wen-Chen Hu, Jyh-haw Yeh, Hung-Ju Chu, Chung-wei Lee

13-34
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Technological Innovativeness and Organizational Culture in Hong Kong

Gary Y. F. Wong, Richard Y. K. Fung

35-56
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How do organizations implement downsizing? – An Australian and New Zealand study

Franco Gandolfi

57-68
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The Role of Personality Traits in UTAUT Model under Online Stocking

Hsing-I Wang, Heng-Li Yang

69-82
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